1- Outcome thinking: - be clear
about what you want to achieve, the goals that you want. This can cover the
results in long, medium and short term. Basically, it is about doing things for
a reason.
2- Sensory acuity: - pay
attention to what is going on and the signals you receive. The best you can get
for this, noticing changes in tone of voice, small changes in body language,
the actual words people use or even eye movements, the more you can understand
the other person and how tune into them.
3- Flexibility: - " If you continue to do what you
have always done, you will always get what you have always got " If something does not work - do something else.
4- Rapport: - the
ability to develop a sense of mutual understanding, to tune into the other person and they feel as
if you're on their wavelength. This does not have to equate to love each other.
5- State management: - take
control of your own emotions, responses and attitudes. The starting point for
this is to accept responsibility for them and to recognize what you can do to
generate the "state" you want for the background.
Using a number of the tools
within each of these, we can find ways to improve our own skills by working
with others or to change attitudes within ourselves. This is the starting point
for the use of NLP and not just the acquisition of tools and techniques to use
on the other.
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